iCarePassport™ offers turnkey support solutions
for patients, physicians and health organizations.

The iCarePassport support team offers physicians support by proactively reaching out to their patients to promote the use of the system, informing patients of the benefits of using iCarePassport, helping them register and offering orientation to their personalized health dashboard. The support team can also provide physicians with patient use reports.



iCarePassport Support can be reached by calling
866.620.CARE (2273)
between 6AM - 5PM (PST) Pacific Standard Time

If calling after-hours, we will return your called within 24 hours.

If you think you may have a medical emergency or a problem that warrants medical attention PLEASE CALL YOUR DOCTOR OR 911 IMMEDIATELY.


Live online help is available Monday - Friday from 6AM - 5PM PST
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To begin a Live online chat help session now,
please log into your iCarePassport account.

If a support agent is not available please call
866.620.CARE (2273) for assistance.

You may also submit an online support request by logging into your iCarePassport account, completing the support request form and clicking “Submit” to send your message.

To submit a support request now,
please log into your iCarePassport account.